Job card software for repair shops, with WhatsApp status updates
Log every device at drop-off, track it through your shop and send customers a status link they can open without an app. Built for mobile, electronics, appliance and vehicle repair shops.
- Customer status link, no app
- A WhatsApp message for every status
- Bill ready at pickup
We set Job Card Desk up for your shop with you. Nothing to install.
Run your repair shop without a whiteboard
Log every device at drop-off
Set up repair categories with the details you need for each, with starter templates included. Customers can also fill the drop-off form themselves from your QR, so nobody types at the counter.
See every job on one board
Move jobs from received to diagnosing, repairing and ready. Each status has a one-tap WhatsApp message you can edit, so customers hear from you without you typing it out.
Customers check status without an app
After you approve a job, a pickup code and a status link go to the customer on WhatsApp. The link opens in any browser, with no login and no app.
Bill at pickup, in one step
When the customer gives the pickup code, the invoice is made automatically. Shops with monthly customers can bill them once a month and share a statement.
Know your profit on every repair
Note what a part cost and what you charged. The profit stays private to you, and the Reports tab shows jobs, revenue, profit and average ticket, with a CSV download.
And more
- Starter templates for each repair type
- Editable WhatsApp message templates
- Customer drop-off from your Digital Menu QR
- Pickup code verification
- Monthly billing for regular customers
- Reports with CSV download
- 30-day Bin with restore
- A nudge for a Google review after pickup
- Works on phone and computer
From drop-off to pickup in five steps
- 1
Set up your repair categories
Choose what to note for each repair type, starting from templates.
- 2
Log or receive the device
You enter it, or the customer fills the form from your QR.
- 3
Approve and send the pickup code
The code and status link go out on WhatsApp.
- 4
Update the status
One tap moves the job along and the customer follows the link.
- 5
Verify the code, bill is ready
At pickup the code is checked and the invoice is made.
Made for repair shops of every kind
- Mobile repair shops
- Electronics and computer repair
- Appliance repair
- Vehicle service shops
- Service centres
- Shops using a whiteboard or register today
Set up Job Card Desk for your shop
Message the ReplyDost team on WhatsApp. We set it up with you, so there is nothing to install or configure yourself.
We set Job Card Desk up for your shop with you. Nothing to install.
Frequently asked questions
What is Job Card Desk?
Job Card Desk is ReplyDost's repair-shop job tracker. Every device is logged at drop-off, moves through your shop's workflow, and the customer gets a public status link on WhatsApp, with no app and no login on their side.
Who is Job Card Desk for?
Repair shops of any kind (mobile, electronics, appliance, vehicle service) that track jobs on a whiteboard, a register or scattered WhatsApp chats and want one place for intake, status and billing.
Can customers track their repair without installing an app?
Yes. After you approve a job, a pickup code goes out on WhatsApp along with a public status link the customer can open in any browser, with no login and no app.
Can a customer drop off a device themselves?
Yes. They can scan your QR and fill in the drop-off form from their own phone, so nobody types at the counter. You review it and approve.
Can I edit the WhatsApp messages?
Yes. Each status has its own message that you can edit, and you send it with one tap. Nothing goes out unless you tap it.
Does Job Card Desk make the final bill?
Yes. When the customer comes back with their pickup code, checking the code makes the invoice automatically.
Can I see my profit on each repair?
Yes. Note what a part cost and what you charged. The profit is private to you and is never shown to the customer, and the Reports tab adds it up with revenue and average ticket size.
Can I bill a regular customer once a month?
Yes. For customers who settle monthly, you can defer payment, then share a customer statement and record the payment at month end.
Can it ask customers for a Google review?
Yes. After pickup it prompts you to ask for a review, which connects the shop to the ReplyDost review replies.
How do I get Job Card Desk and what does it cost?
Job Card Desk is set up with you. Message the ReplyDost team on WhatsApp, tell us about your shop, and we will switch it on for your account and share the current terms.